Numbers don’t lie. 2.1 billion people were using social media in 2015 and by 2018 the number is expected to rise at 2.5 billion, according to a recent article by Business 2 Community. It is a quantitative evidence of the growing popularity of social media. In the US alone, 70% of the total population uses social media. Social media Vegas is clearly a business essential and those who believe otherwise are missing out on the benefits of a growing trend.
84% of B2B marketers are using social media to grow their brand, according to HubSpot. Do you really need it, too? Of course you do and here are 5 of the most convincing reasons.
It Can Make Your Business More Popular
With millions of users and growing, a single, well thought out social media post, your brand is exposed to the whole world in just a matter of minutes. It is one effective and fast way to get noticed by new people and stay connected to your loyal followers.
It Makes You Stand Out From the Competition
Customers are sharing their thoughts, feedbacks, and experiences about businesses through blogs and social media, according to Ravi Condamoor of Serendio. Having a solid Vegas social media plan provides you an insight into customer sentiments so you know which area in your product or services needs improvement.
Furthermore, it also lets you see what your competition is doing, giving you the chance to think of improving whatever they are offering. Knowing what your competition is doing gives you a fair competitive advantage.
It Takes Customer Service to a Higher Level
Did you hear of the incident that prompted Dave Carroll to write and record a song about how United Airlines handled his beloved guitar poorly? According to the song, the company’s customer service was even worse. Customer complaints may take a toll on your business now more than it could decades ago. A song like “United Breaks Guitars” can reach the whole world within minutes. In this case, it took United Airlines’ share value down by 10%, according to Daily Mail. Only because at that time, they did not appreciate the power of social media in Vegas.
Free Social Media Vegas Consultation
Handle online customer complaints and inquiries like a pro and connect with the right people to grow your business. Let ClickitSocial show you how tools such as Google 360 Virtual Tour, Social Media Management, and Aerial Videography can help your business succeed. Call them now for an in-person business analysis free of charge!
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